ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
- Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.
THE DEPARTMENT – PUBLIC WORKS
Public Works provides reliable, high-quality services to York Region residents and businesses. This includes safely and efficiently moving people, goods and services across our growing communities and providing critical infrastructure and services that protect public health and the environment.
THE OPPORTUNITY
York Region is currently looking for an experienced Network Analyst to join our industrial network team. As a Network Analyst - SCADA, you will be crucial in ensuring reliable and secure communications throughout our Water/Wastewater SCADA network while safeguarding our critical industrial processes. You will be responsible for providing customer support, maintenance, upgrades, system backups, and documentation for our technology infrastructure including switches, radios, firewalls, and cellular modems and compute resources. Your experience with cellular communications, radio networks, and vendor/dark fiber connections will assist us in maintaining and expanding our industrial network. You will work closely with other members of the team to ensure our technology assets are monitored, available, and of sufficient capacity to support current and future infrastructure initiatives. Finally, your knowledge of Cyber Security best practices in both the IT and OT space will ensure a safe and dependable industrial network to support our critical infrastructure.
MAJOR RESPONSIBILITIES
SUPPORT MANAGEMENT - Track and manage support requests from the PCS/SCADA team, ensuring compliance with corporate standards and the Sustainable Water and Sewage Act.
CYBERSECURITY COLLABORATION - Work closely with Corporate and PCS Security teams to maintain and monitor SCADA network security systems, mitigating potential cybersecurity threats.
PROJECT DEVELOPMENT - Lead projects to test, install, configure, maintain, and repair SCADA data centers and networking components.
CAPACITY PLANNING - Liaise with PCS/SCADA to ensure server and network panels are ready to support current and future requirements.
SYSTEM MONTIORING - Ensure all SCADA networking and server components are monitored, maintained, reliable, and capable of supporting infrastructure initiatives.
TECHNIICAL SOLUTIONS - Collaborate with branch IT, vendors, and customers to implement technical business solutions and ensure effective knowledge transfer.
DOCUMENTATION - Create and maintain detailed documentation and diagrams of SCADA data center networking components.
STANDARD PROCEDURES - Develop and document standard operating procedures and firewall configurations to ensure SCADA system security and effective daily operations.
PERFORMANCE METRICS - Develop metrics and reports to measure SCADA network performance, uptime, and utilization.
MAINTENANCE PROCEEDURES - Perform monitoring and maintenance procedures on SCADA data center and networking components, recommending improvements for reliability and availability.
BACKUP COMPLIANCE - Utilize backup software to ensure all server and switch backups and restores are performed in compliance with PCS/SCADA requirements.
TEAM COLLLABORATION - Work with PCS/SCADA, IT, and vendors to configure and support SCADA data center and networking components.
CUSTOMER SERVICE - Ensure services meet Regional customer service standards, respond to inquiries, and resolve concerns.
THE IDEAL CANDIDATE PROFILE
- Successful completion of a Community College Diploma in Information Technology or a related discipline or approved equivalent combination of education and experience.
- Certification as a Cisco Certified Network Associate (CCNA) or Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification.
- Minimum three (3) years’ experience in the Information Technology field maintaining server and Industrial or SCADA networking infrastructure for a large organization, including large missions critical servers, disk storage and backup devices, Enterprise backup software, network switches, routers, hubs and management software, Microsoft server operating systems and utilities and TCP/IP network infrastructure.
- Understanding of cybersecurity best practices and network security architecture.
- Experience in a Microsoft LAN/WAN environment.
- Satisfactory Police Criminal Background Check.
- Demonstrated ability in the Region’s core competencies.
- Knowledge of project management tools.
- Organizational and time management skills to determine priorities and assess and resolve issues within deadlines.
- Computer literacy utilizing MS Office software applications.
- Ability to work closely with staff and external vendors to ensure the Region’s data centre and networking systems are highly available and of sufficient capacity to meet the needs of Regional employees.
- Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential.
